Terms of Use &
Legal Notices

"The Platform" means the website, mobile application, and all digital tools operated by the Company for the purpose of providing the Services, including all content, functionality, and interfaces accessible thereon.

"The Company" or "We" means the operator of the Platform, being the legal person incorporated under the laws of Quebec that offers the matchmaking service described herein.

"The User", "You" or "The Client" means any natural or legal person who accesses the Platform or uses the Services for the purpose of finding a contractor for the performance of construction, renovation, or maintenance work.

"Partner Contractor" means any construction, renovation, or maintenance contractor, whether a natural or legal person, duly registered on the Platform and having satisfied the verification process set out in Article 3 hereof.

"The Services" means the matchmaking service offered by the Company through the Platform, enabling Users to connect with Partner Contractors for the performance of Work.

"The Work" means all construction, renovation, maintenance, repair, or improvement work performed by a Partner Contractor on behalf of a User, pursuant to a contract concluded directly between them.

The Company operates a technology matchmaking platform whose sole purpose is to enable Users to find qualified Partner Contractors for the performance of Work.

The Service consists exclusively of facilitating initial contact between Users and Partner Contractors. The Company acts as a technology intermediary and does not participate in any stage of the performance of the Work.

The Company is not a construction contractor within the meaning of the Building Act (CQLR, c. B-1.1) and does not hold a licence issued by the Régie du bâtiment du Québec (RBQ) in that capacity.

The Company is not a party to the service contract or contract of enterprise concluded between the User and the Partner Contractor.

The Company does not act as an agent, representative, or fiduciary of the Partner Contractor or the User.

The Company does not supervise, direct, or control the performance of the Work. It exercises no authority over the working methods, schedules, personnel, or materials used by the Partner Contractor.

The contract for the performance of the Work is concluded directly and exclusively between the User and the Partner Contractor, constituting a contract of enterprise within the meaning of Articles 2098 to 2129 of the Civil Code of Quebec.

The Company does not intervene in the negotiation, conclusion, modification, or performance of the contract between the User and the Partner Contractor.

The User acknowledges that the Partner Contractor is a self-employed worker or independent business and that there is no employment, subordination, or control relationship between the Company and the Partner Contractor.

Before accepting the registration of a Partner Contractor on the Platform, the Company performs the following verifications: (a) the validity of the licence issued by the Régie du bâtiment du Québec (RBQ), where applicable; (b) the holding of valid civil liability insurance providing adequate coverage; (c) general compliance with applicable standards, laws, and regulations.

The verification described in Article 3.1 is performed at the time of registration and renewed periodically. The Company cannot guarantee the continuous maintenance of the Partner Contractor's compliance between verification periods.

The verification performed by the Company does not in any way constitute a guarantee of the quality, competence, reliability, or result of the Partner Contractor's future Work.

The User is strongly encouraged to perform their own complementary verifications before retaining the services of a Partner Contractor, including consulting the public RBQ registry and requesting references.

The Company disclaims all liability for the quality, compliance, execution timelines, final cost, or result of any Work performed by a Partner Contractor.

The Company is not liable for direct, indirect, incidental, special, punitive, or consequential damages resulting from the Work, including material damage, loss of enjoyment, delays, cost overruns, or bodily injury.

The Company is not liable for latent defects, poor workmanship, or non-conformities affecting the Work. Remedies must be pursued directly against the Partner Contractor.

The Company's liability is strictly limited to the matchmaking service itself — the proper functioning of the Platform and adequate transmission of contact requests.

In any event, the total cumulative liability of the Company shall not exceed the total fees actually paid by the User to the Company during the twelve (12) months preceding the event giving rise to the claim.

In accordance with Article 1470 of the Civil Code of Quebec, the Company shall not be held liable for any failure to perform its obligations resulting from a force majeure event, including natural disasters, pandemics, labour disputes, technological infrastructure failures, or government acts.

The Company is committed to protecting Users' personal information in accordance with the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as modernized by Law 25 (2021), and all other applicable privacy legislation.

The Company's practices regarding the collection, use, disclosure, and retention of personal information are described in the Privacy Policy, which is available separately on the Platform.

By using the Platform, the User consents to the collection and use of their personal information for: (a) providing the matchmaking Service; (b) communicating the User's request to relevant Partner Contractors; (c) improving the Platform; (d) complying with the Company's legal obligations.

The User has the right to access, rectify, and delete their personal information by contacting the Company at the coordinates in Article 10.

All content on the Platform — including texts, images, graphics, logos, trademarks, trade names, software, databases, and interfaces — is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.

Any reproduction, representation, modification, distribution, or exploitation of any Platform content is strictly prohibited without the Company's prior written authorization.

The User is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.

Any dispute regarding the quality, performance, cost, or any other aspect of Work must be directed directly against the Partner Contractor concerned.

Users may also contact: (a) the Régie du bâtiment du Québec (RBQ) for licensing issues; (b) the Office de la protection du consommateur (OPC) for consumer rights; (c) Quebec courts, including the Small Claims Division for eligible claims.

Disputes concerning the Service will be resolved as follows: (a) Internal complaint submitted in writing to the Company — response within 30 business days; (b) Mediation by an accredited mediator if no resolution; (c) Quebec courts if mediation fails.

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada. Any dispute will be submitted to the exclusive jurisdiction of the courts in the judicial district of the Company's domicile.

The Company reserves the right to modify these Terms at any time. Modifications will take effect thirty (30) days after publication on the Platform or notification to the User.

The Company will inform Users of material changes by: (a) posting a notice on the Platform; or (b) sending an email to the address provided upon registration.

Continued use of the Platform after the 30-day notice period constitutes acceptance of the modified Terms.